Privacy Policy
Your privacy is of critical importance to us. This Privacy Policy details how the medical office of Dr. Rajesh Reddy Sannareddy handles patient information, scans, and clinical histories submitted through our website and connected helical support channels.
1. Information We Collect
In order to coordinate neurosurgical consults and process clinical second opinions, we collect the following datasets:
- Personal Contact Information: Name, phone number, email address, and demographic details.
- Clinical Records: Diagnostic scans (MRI, CT, angiographies), pathology reports, medication logs, and clinical history summaries submitted voluntarily via WhatsApp or email.
- Technical Usage Metadata: Anonymous analytical statistics (browser type, session duration, and page routes) collected to measure server loads and speed.
2. How We Use Your Clinical Data
We process patient data exclusively for the following medical-related activities:
- Scheduling physical clinic consultations and online video calls.
- Conducting thorough reviews of brain and spine reports to deliver second opinions.
- Coordinating emergency stroke triage with appropriate local clinical centers.
3. Data Protection and Confidentiality
We maintain strict administrative and technological safety protocols to ensure patient confidentiality is never compromised:
- All digital files are stored inside secure, access-controlled directories.
- Any scanning reports sent via our dedicated WhatsApp helpline are routed directly to the doctor's clinical management team, protected by end-to-end messaging encryption.
- We do not sell, rent, or distribute patient contact details or medical files to third-party advertising brokers or pharmaceutical companies.
4. Third-Party Integrations
This website utilizes minimal verified integrations to offer interactive patient features:
- Google Maps Widget: Used to display navigation directions to our physical clinical address.
- Helpline Callers: Direct integrations allowing patients to trigger native phone calls and WhatsApp chats.
5. Your Rights and Access Control
Patients retain complete control over their saved records. You have the right to request a copy of your stored administrative files, rectify errors in your records, or request complete deletion of any non-regulatory archives from our secure helpline folders. To invoke these rights, please contact us at brainandspinedoctor@gmail.com.